Service

THE BEST SOLUTION

With 2 levels of service and amazing a la carte services, we will fit your needs even if you are a 2 computer office or a large 50 computer office with 4 servers or more. Our services can accommodate any size of business Small to Enterprise

PC CARE

With PC Care, our support staff will monitor your computers using a ticketing system our agent reports to. When our agent generates a ticket, one of our knowledgeable team members will assess the ticket and proceed as necessary

HELP DESK

Includes PC CARE, Help Desk gives you and your staff a knowledgeable team to call for any technical issues that might come up. Our staff will take care of tickets from our agent or tickets and phone calls from your staff, virus and malware removal, software installations and more

  • PC CARE

    Whats Included With PC CARE

    • Agent monitors 24/7/365
    • Event Ticketing
    • LogMeIn PRO
    • Malwarebytes PRO
    • Webroot Antivirus
    • Windows Updates & Patches Installs
    • Self-Help Center
    • Hardware & Software Audits
    • Performance & Preventive Maintenance Reports
    • Windows Updates & Patch Install
    • Level 3 Support Available ($150/hour)

  • HELP DESK

    Whats Included With Help Desk

    • PC CARE
    • US-based Help Desk
    • Virus & Malware Removal
    • Software Installations
    • Windows, Mac & Mobile Support
    • High Priority
    • Help Desk Availability (Business Hours M-F)
    • Optional Availability (After Hours) or (24/7/365)
    • Tech Liaison
    • Level 3 Support Available ($100/hour)

* Volume & Annual Pay Discounts Available

A La Carte

Medical Enterprises has many a la carte services available to increase our service offerings and grow with your business

    • VOIP (HIPAA Compliant)
    • Technical Recruiting
    • Mobile Device Management
    • Secure Mail
    • Exchange Managment
    • Hosting Services- Exchange, Windows, Websites & More
    • Windows, Mac & Mobile Support
    • HIPAA & PCI
    • LogMeIn Rescue + Mobile
    • Network Availability Monitoring
    • Windows Administration Service
    • Networking Administration
    • Hyper-V Setup
    • Level 3 Support Available ($150/hour)

Flyer Downloads

No autofill please
*An email will be sent with a download link for flyer

OUR STATUS

Happy Customer

CUPS OF COFFEE

Finished Projects

Staff Members